Welcome to our resource centre

Haven’t found what you’re looking for? Please do let us know on the "Customer Support" tab below. 
Customer Support
Learning & Guidance
What's "Powered By"?
Who is YourBigPic™?
Our Community of Practice
The Laws of Engagement™
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Where can I learn more?

To find out about people just like you who are using BIG PICTURE in the real world you can browse our Community of Practice. It will enable you to get really familiar with how BIG PICTURE works so that you can confidently and skilfully deploy it as an indispensible resource in your business, no matter what kind of work you do.

You can take a look around and if you have something to contribute then login and leave your mark. We're all about different perspectives and sharing useful insights so get in amongst and play your part.

Where is the best place to start?

The great thing about BIG PICTURE is that it works on so many different levels. For starters, the Symbols that are a big part of the Kits will already start to mean something when you see them e.g. Challenge. So let's say you get the Starter Kit as the entry-level Physical Kit. We would recommend you take a look through our Essentials Guide which helps you become familiar with the Board layout and Symbols.

Alongside you can get set up on the free level of the Digital Kit in which you can create a Board and share it with a colleague. We have regular events @YourBigPic using the tool as do other companies that are themselves Powered By BIG PICTURE. We run a weekly orientation on a Friday at 9a GMT which you can sign-up for here.

Do you offer consultancy?

Think about it as a conversation with someone using BIG PICTURE already who will have seen it and done it to get the most from your time using the tools. So yes that conversation might uncover some work that would be best turned into a work package. We don't have any set packages for this as it's different each time.

To kick things off you'll see an 'Engage an Expert' link that connects you with the right people for the kind of work you do. That means you'll be able to get down to business straight away by sharing relevant insights.

How do I get access to the Digital Kit?

When you subscribe to the Digital Kit you'll be set-up as a user and provided with login details. You'll be able to create as many Boards as you wish and share with as many people as you want for each Board.

The Digital Kit works inside your favourite browser and has a great look and feel so you'll be dragging on Symbols and making connections with colleagues straight off the bat. We run a weekly orientation on a Friday at 9a GMT which you can sign-up for here.

Can I get a refund?

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies

What is your Return Policy?

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Do you ship internationally?

We sure do. While all international orders require a quote for shipping price estimates, we can ship your items pretty much anywhere there's an address. All we need to provide you with an estimate of your international shipping cost is three pieces of information:

The Item (or Items) You Want to Order
The Quantity You Need of Each Item
The Full Address You Want to Ship to

We use either our UPS or FedEx account to ship orders beyond the UK, depending on which courier offers the best cost and transit times. However, if your company has its own UPS or FedEx account you'd like to use instead, no problem! Simply let your sales representative know when you place your order, and we'll get all the authorisations in place.

When you want to ship your order internationally, we ask that you prepay for shipping at the time you place your order. The shipping quote we provide will include taxes, duties, and anything else that needs to be covered before your order leaves the factory. As soon your items have been decorated and boxed up, they'll be ready to make the trip overseas!

What makes you different?

BIG PICTURE was created here and is 100% original. The tools were created by Martin Johnson to overcome the frustration when colleagues were being left out of the loop. The doodles in his book became what you see presented to you today as BIG PICTURE. Underpinned by the Laws of Engagement that we created to measure engagement, collaboration and long-lasting outcomes.

@YourBigPic we specialise in working with you and the organisation you care about to offer a blend of Strategy, Change, Finance, Learning, Performance, and Teamwork.
We do our darndest to offer the best customer support we can. If you have any questions or niggles, please use the form to get in touch. 
Which of the above issues best reflects your current challenge?
We offer many routes to learn how to leverage BIG PICTURE to maximise your engagement and collaboration;

1. For each new 'Kit' customer we will offer you a free 30 min orientation session with Martin or a member of our team. They are held in small groups typically which means a great opportunity to meet like-minded people;

2. We will provide you with a copy of our Essentials Guide. Despite the apparent simplicity of BIG PICTURE it is 40 pages long. There is more to us than meets the eye;

3. If you have subscribed, you will receive our regular newsletter containing insights, tips and a whole range of exclusive goodness, all aimed at helping you engage and collaborate like never before;

4. You can join our social channels to catch the latest sciency stuff on Semiotics, Organisation Flows and way more. Find new and interesting use cases and of course socialise with other BIG PICTURE users; 

5. And probably the best place to learn, join our Community of Practice. There you can again collaborate with active users of BIG PICTURE and find courses aimed at your industry, sector or JTBD. Best of all, you can also achieve certification status and run through our Practitioner, Associate and Partner programmes which offer you an additional revenue stream. You will find our YourBigPic Partners playing in the Community of Practice as well as our team, including, Martin, our Founder.
We offer a very selective programme for businesses that operate in particular niches or sectors that meet quite strict criteria and are complementary to what both businesses do.

BIG PICTURE is one part of a broader ecosystem that is growing to fulfil our mission of helping businesses that share our belief that "Business can be Better".  We believe business can be more human, natural, more like an organism rather than organisation.

Our "Powered By" partners, including our own YourBigPic™ and Laws Of Engagement™ provide the framework, specialisms and services required to achieve our goals or helping businesses do better. 

If you would like to discuss more about our "Powered By" programme, please reach out via our "Contact Us" page. 

YourBigPic™ is a consultancy service provider. A couple key points to note is that they are both a "Powered by" member of BIG PICTURE and a sibling business. So yes! We run and own YourBigPic™

The why is a key part of our ecosystem footprint. That is because they take the foundational Laws Of Engagement™ that underpin BIG PICTURE, internalize them in their business practices and then, uniquely, leverage BIG PICTURE to aid their service provision through exponential increases in the Engagement and Collaboration elements of the Outcomes they deliver.

YourBigPic™ focuses on solution delivery at scale. Meaning, that they specialise in delivering Wicked Outcomes™ for what you can only perceive as Wicked Challenges™. 

If you are looking for a consultancy that is going to truly help your business be better, YourBigPic is the place to go.

Probably the best place to learn how to leverage BIG PICTURE. Full of courses, free and paid and a variety of people to network with. 

For the Newcomer

It's a place for newcomers to come and get started, to learn from those who have already garnered great value from BIG PICTURE. And to discover the nuance in achieving engagement and collaboration that really drives outcomes as opposed to mere "Corporate Slogans". 

For the Practitioner

It is where, like so many other tools, we get to enhance and improve our abilities to make the most of BIG PICTURE. Our Practitioners discover different use cases and ways to solve problems in their own daily work. They benefit from having a collective of like-minded people around them that can support them, understand them and more often than not, help them grow their own businesses.

For the Associates

Our Associates are those Practitioners that have passed the required certifications, have the experience of BIG PICTURE and literally speak the language. Associates are where we begin to see commercial leanings of our ecosystem of businesses leaning into their talents, skills and experience. Associates, not always, but often are YourBigPic's™ first port of call when looking to scale out resources for projects and programmes of work. They are also who we lean on for supporting our Practitioners. 

Our Community of Practice is just that, a community and we hope you come to value it as you do colleages, family or friends. 

You can find our Community of Practice here. Simply register and say hi. 

Engagement, Collaboration and Outcomes are at the heart of everything we do. The 3 Laws of Engagement™ flip top-down, vague narrative and %'s into bottom-up, practical steps with empirical data. Yes we've only gone and provided you with a defined formula to pin-down what's going in the room. It's not your view moreso the view of colleagues who are all able to feedback from their own perspective. Whether it's a meeting, workshop, 1-2-1 or group session the Laws work equally well as a practical guide as to how well your teams are working together.

1st Law of Engagement™

Is about how engaged you are in the time you have. Calculate an Engagement Coefficient (ε) using Business Thinking Minutes (BTMs), defined as time sharing a useful truth about the business, as a proportion of the time avalable, and the number of people of people engaged and recognises this is harder for larger group sizes.

2nd Law of Engagement™

Is about how many good ideas you're coming up with. Calculate a Collaboration Velocity (Cv) using your Engagement Coefficient (ε), focusing on the number of gems and ideas you're generating again as a proportion of the time available.

3rd Law of Engagement™

Is about turning ideas into Outcomes. Calculate a Productivity (ρ) scoring your outcomes and the proportion of actionss you complete.

Practices of Engagement™

In addition we provide 12 Practices of Engagement™ to help you improve in areas that will provide the the most value in the time you have!

Ask us about these!

What's in it for you? Loads of great stuff. From tips and techniques to harness even more value from BIG PICTURE to updates on our Community happenings and of course the early access to offers as they become available. 

For us, it's the start of a beautiful working relationship for which we are very grateful you have chosen BIG PICTURE.